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WCAG & ADA (Web Content Accessibility Guidelines and Americans with Disabilities Act)

Web Content Accessibility Guidelines and Americans with Disabilities Act

In today's digital world, accessibility is a critical criterion of web and mobile design. The Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA) set standards for making online content accessible to everyone, including those who are differently abled. INTERCERT offers compliance assessment services to help your organization meet these requirements and create an inclusive space.

What are WCAG and ADA?

WCAG : This standard provides a list of guidelines that industries need to follow to promote inclusivity irrespective of their physical abilities. The Web Content Accessibility Guidelines (WCAG), developed by the W3C, set the global standard for making websites accessible to everyone, including people with disabilities. Built around four principles- perceivable, operable, understandable and robust (POUR). These guidelines make sure web content works for all. WCAG has three levels: A (basic), AA (intermediate), and AAA (advanced).

ADA : The Americans with Disabilities Act (ADA), passed in 1990, is a U.S. law that prohibits discrimination based on disability in all public areas such as workplaces, schools, transport and more. Under Title III, businesses must also make sure their websites and digital services are accessible. It’s all about giving everyone equal access, online and offline.

How to Achieve WCAG & ADA Compliance?

Here is a general overview of the key steps your organization should follow to achieve WCAG & ADA compliance:

Pre Assessment
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Conduct an initial assessment to determine whether the current process meets the requirements of standards or frameworks.


Scope Identification
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Identify the scope to understand inclusions and exclusions, which establishes boundaries, supports, goal achievement, and a clear path to achieving success.


Policy and Procedure Development
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Ensures a streamlined workflow, aligning processes to achieve goals while maintaining efficiency and quality.


Technical Solutions Improvement and Implementation
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Identify, develop, and implement solutions to meet requirements, improving and optimizing them to remain effective and aligned.


Training and Awareness
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Provide training to boost skills, awareness, and understanding of handling tasks, managing risks, and applying the best methods to improve the process and requirements of the standard or framework requirements.


Audit And Assessment
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Conduct an audit to examine compliance with standards or framework requirements and provide an assessment report that includes compliance evaluation and improvement areas.


Continuous Improvement
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Ensure constant process improvement to enhance outcomes and drive efficiency and overall performance.


General Audit and Assessment Process for WCAG & ADA Compliance

Phase 1: Audit Planning
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Understanding of Business Context

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Confirmation of Audit Scope

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Assignment of Auditor (CISA/CIPP/CIPM Certified)

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Preparation of Audit Plan

Phase 2: Audit & Assessment
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Opening Meeting

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Confirmation of Scope

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Collection of Evidence

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Closing Meeting

Phase 3: Audit Reporting & Attestation
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Preparation of Draft Report

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Client approval on Draft Report

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Delivery of final report attested by the CISA/CIPP/CIPM certified Auditor

Benefits of WCAG & ADA


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Reduces ADA-related risks and legal actions that make your site compliant.

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WCAG-friendly content is easier to index and rank.

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Accessible design prevents expensive redesigns and recertifications.

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Enhance trust and credibility in the marketplace, strengthening reputation in the market.

Benefits of WCAG & ADA

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