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Singapore - PDPA (Personal Data Protection Act 2012)

Personal Data Protection Act 2012 - Singapore

Today, privacy builds trust. It is the prime responsibility of the organization to keep customers' data safe and secure. Singapore- PDPA (Personal Data Protection Act) sets the standard to protect personal and confidential data of clients and customers. It defines how these data should be collected, used and shared with care and transparency. INTERCERT provides PDPA compliance assessment services that let your company comply with these strict regulations and protect personal information.

What is Singapore- PDPA?

The Personal Data Protection Act (PDPA) is the data privacy law of Singapore. It provides a structured framework for the organizations that they must collect, use, disclose and protect personal data. The law provides a guideline to protect individuals and allows businesses to use data responsibly. Every organization that handles personal data in Singapore must follow it because compliance isn’t optional.

How to Achieve PDPA Compliance?

Here is a general overview of the key steps your organization should follow to achieve PDPA compliance:

Pre Assessment
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Conduct an initial assessment to determine whether the current process meets the requirements of standards or frameworks.


Scope Identification
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Identify the scope to understand inclusions and exclusions, which establishes boundaries, supports, goal achievement, and a clear path to achieving success.


Policy and Procedure Development
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Ensures a streamlined workflow, aligning processes to achieve goals while maintaining efficiency and quality.


Technical Solutions Improvement and Implementation
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Identify, develop, and implement solutions to meet requirements, improving and optimizing them to remain effective and aligned.


Training and Awareness
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Provide training to boost skills, awareness, and understanding of handling tasks, managing risks, and applying the best methods to improve the process and requirements of the standard or framework requirements.


Audit And Assessment
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Conduct an audit to examine compliance with standards or framework requirements and provide an assessment report that includes compliance evaluation and improvement areas.


Continuous Improvement
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Ensure constant process improvement to enhance outcomes and drive efficiency and overall performance.


General Audit and Assessment Process for PDPA Compliance

Phase 1: Audit Planning
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Understanding of Business Context

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Confirmation of Audit Scope

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Assignment of Auditor (CISA/CIPP/CIPM Certified)

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Preparation of Audit Plan

Phase 2: Audit & Assessment
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Opening Meeting

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Confirmation of Scope

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Collection of Evidence

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Closing Meeting

Phase 3: Audit Reporting & Attestation
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Preparation of Draft Report

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Client approval on Draft Report

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Delivery of final report attested by the CISA/CIPP/CIPM certified Auditor

Benefits of Singapore - PDPA


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Keeping sensitive data safe from cyber threats.

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Boost your brand’s reputation with a commitment to security.

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Increases customer trust through privacy measures.

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Prevents legal penalties with securely data handling.

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Gain a competitive edge through strong data protection.

Benefits of Singapore - PDPA

Frequently Asked Questions

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