INTERCERT is committed to impartiality in management system certification activities. INTERCERT’s Quality Policy is a publicly available statement stating that it understands the importance of impartiality in carrying out its management system certification activities manages conflict of interest and ensures the objectivity of its management system certification activities.
INTERCERT will comply with the requirements of ISO 17021:2015 and ensure impartiality for all its personals related to the certification activities & within all of its certification activities from time to time.
INTERCERT has established processes to identify, analyse, evaluate, treat, monitor, and document risks related to conflict of interests arising from provision of certification including any conflicts arising from its relationships on an ongoing basis. In case of threats to impartiality INTERCERT documents and demonstrates elimination or minimization of such threats and documents residual risk, if any this residual risk is then reviewed to determine if it is within the level of acceptable risk. The demonstration covers all potential threats that are identified, whether they arise from within the certification body or from activities of other persons, bodies or organisations. Whenever a relationship poses an unacceptable threat to impartiality then certification will not be provided.
To ensure above INTERCERT will establish a committee of interested parties including clients, representative of industry associations, NGO’s including customer organisations.
To demonstrate effective Implementation of Impartiality policy of INTERCERT, We will: